Privacy Policy

Enroute View Media Inc. (“Enroute”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in compliance with global data-protection laws, including the General Data Protection Regulation (EU 2016/679) (“GDPR”), Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), and other applicable privacy legislation.

Your use of our website and platform (“Platform”) is also governed by our Terms of Use and, if you use our software, hardware, or subscription services, our End User License Agreement (EULA).

1. Information We Collect

We may collect and process the following categories of data:

• Contact Details: Name, email address, phone number, company name, and similar identifiers.
• Usage Data: Pages visited, referring URLs, device type, IP address, browser type, time zone, and general geolocation.
• Device and Telemetry Data: Collected through Enroute hardware for analytics and diagnostics (as governed by the EULA).
• Cookies and Tracking Technologies: Used for analytics, security, and to remember user preferences.
• Payment Data: Processed securely by third-party payment providers (e.g., Stripe). Enroute does not store payment card details.

2. Purpose and Legal Basis for Processing

We use personal data to:

1. Provide, operate, and maintain our Platform and services.
2. Respond to support requests or inquiries.
3. Improve site functionality, security, and performance.
4. Communicate administrative or marketing information (where permitted).
5. Comply with legal obligations and enforce our agreements.

Under the GDPR, our legal bases for processing include:

• Consent (Art. 6 (1)(a));
• Performance of a Contract (Art. 6 (1)(b));
• Legal Obligation (Art. 6 (1)(c)); and
• Legitimate Interests (Art. 6 (1)(f)) in operating, securing, and improving our Platform.

For individuals protected by PIPEDA, Enroute follows principles of consent, limited use, and accuracy of information.

For California residents, Enroute complies with the CCPA/CPRA, providing rights to know, delete, correct, and opt-out of the sale or sharing of personal information. Enroute does not sell personal data.

3. Data Retention and Storage

We retain personal data only for as long as necessary to fulfil its purpose or as required by law.
Data related to licensed software, hardware, or subscription accounts follows the retention and deletion terms set out in the EULA.
All personal data is stored securely on servers located in Canada and the United States.

4. Sharing and Disclosure

We may share limited information with:

• Service Providers (IT hosting, analytics, payment processing, customer support).
• Business Transfers in the event of a merger, acquisition, or sale.
• Legal Authorities to comply with law or protect our rights.

We do not sell or rent personal information. All third parties are bound by confidentiality and data-processing agreements consistent with GDPR Article 28.

5. International Transfers

Personal data may be transferred and processed outside your jurisdiction. Where required, Enroute relies on:

• European Commission Adequacy Decisions;
• Standard Contractual Clauses (“SCCs”); or
• Other lawful transfer mechanisms under GDPR Chapter V.

6. Cookies and Analytics

Enroute uses cookies and analytics tools such as Google Analytics 4 for aggregated usage insights.
You can manage cookies in your browser or opt-out via Google Ad Settings. Disabling cookies may limit functionality.

7. Your Rights

Depending on your jurisdiction, you may exercise the following rights:

Under GDPR and PIPEDA:

• Access, rectify, or erase personal data.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time.

Under CCPA/CPRA (California Residents):

• Right to know what data we collect.
• Right to delete personal data.
• Right to correct inaccurate data.
• Right to opt-out of data sharing.
• Right to non-discrimination for exercising privacy rights.

Requests can be submitted to support@enrouteviewmedia.com. We may verify your identity before responding.

8. Data Security

We use appropriate technical and organizational measures—including encryption, secure network architectures, and access controls—to protect your information from unauthorized access or disclosure. If a data breach occurs, we will notify affected users and authorities as required by GDPR Articles 33–34 and other applicable laws.

If you have an account, you are responsible for safeguarding your credentials.

9. Children’s Privacy

Our Platform is not intended for children under 16 years of age. We do not knowingly collect personal information from minors. If we discover such collection, we will delete the data promptly.

10. Links to Other Sites

Our Platform may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies independently.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes signifies acceptance of the revised policy.

12. Contact Us

Enroute View Media Inc.
Email: support@enrouteviewmedia.com
Edmonton, Alberta, Canada

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