Taxi, Rideshare and Fleet Digital Advertising FAQs

Answers to common questions about Enroute View Media's cloud-based platform for taxi, rideshare, and fleet digital advertising: screens, the DigiStreamView CMS, campaigns, reporting, programmatic, deployment, and getting started.

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General Platform Questions

What does Enroute View Media do?

Enroute View Media provides technology for taxi, rideshare, fleet, and mobility-based digital advertising networks. Our platform helps operators manage screens, schedule advertising, monitor devices, and provide campaign reporting through a cloud-based CMS.

Who is Enroute View Media built for?

Our platform is built for taxi companies, rideshare operators, fleet owners, advertising agencies, media companies, and entrepreneurs who want to launch or manage digital advertising screens inside or on vehicles.

Is Enroute a hardware company or a software company?

Enroute is a turnkey technology provider. We provide the CMS, device management tools, advertising workflow, reporting, and support needed to operate a mobility-based digital advertising network. We can also work with hardware partners or customer-supplied hardware, depending on the project.

What types of screens can Enroute support?

Enroute can support different types of vehicle-based advertising screens, including in-vehicle LCD/tablet screens, taxi-top LED screens, rooftop displays, and other digital signage formats, depending on hardware compatibility and project requirements.

Can Enroute be used for both taxi-top screens and in-vehicle screens?

Yes. Enroute can support both exterior taxi-top advertising displays and interior passenger-facing screens, depending on the deployment model and hardware configuration.

What is a taxi top LED display?

A taxi top LED display is a double-sided, high-brightness LED screen installed on the roof of a taxi and powered by the vehicle battery. It shows images, video, and text, is controlled remotely over a mobile network, and is bright enough to be visible in direct sunlight, which makes it an effective platform for on-the-move digital advertising.

What is an inside taxi advertising display?

An inside taxi advertising display is a screen, usually a tablet or monitor, attached to the back of the front seat headrest. It plays ads to passengers, who can interact with them and visit specific sites for more information.

Can the platform be white-labeled?

Yes. Enroute can support white-label branding for qualified operators, including customized branding for the operator, agency, or local media network.

Do we need to own a taxi company to use Enroute?

No. Enroute can be used by taxi companies, advertising agencies, fleet operators, media companies, and technology partners. The best fit is any organization with access to vehicles or a plan to build a vehicle-based advertising network.

CMS and Software Questions

What is the Enroute CMS?

The CMS (DigiStreamView) is the cloud-based management system used to upload advertising content, schedule campaigns, manage screens, monitor device status, and generate reports.

Is the DigiStreamView software free to use?

No. DigiStreamView is subscription-based software. Subscribers typically commit to the service on a monthly or annual basis for a set price. Contact us for details.

Can advertising be updated remotely?

Yes. Advertising content can be uploaded and scheduled remotely through the CMS. This allows operators to manage campaigns without physically accessing each screen.

Can campaigns be scheduled by date and time?

Yes. Campaigns can be scheduled based on start date, end date, time of day, and other available targeting options depending on the configuration, including days, months, or years in advance.

Can campaigns be targeted by location?

Yes. Location-based campaign features can be supported using GPS and geofencing, depending on the screen hardware, connectivity, and software configuration.

Can the ads on the taxi top LED display differ from the ads inside the taxi?

Yes. The inside tablet and the taxi top LED unit are independent. You can upload different ads and different formats (images or videos) to each.

Can we monitor whether screens are online or offline?

Yes. The platform can help operators monitor device activity and identify whether screens are online, offline, or not reporting correctly.

Does the system support offline playback?

Yes. Content can be stored locally on supported devices so that advertising can continue playing during temporary internet interruptions. Once connectivity is restored, the device can resume communication with the platform.

Can advertisers access reports?

Yes. Advertiser reporting can be provided depending on account permissions and the operator's setup. Reports may include campaign activity, playback data, device activity, and other available performance information.

Can different users have different permissions?

Yes. The platform can support different user roles, such as administrator, operator, fleet manager, advertiser, or agency user, depending on the deployment requirements.

Can DigiStreamView work in any country?

Yes. DigiStreamView works in any country where wireless mobile data service is available.

Is there an iOS app to control the screens?

We are developing this capability. For now, the screens are managed through a web browser.

Are software and hardware updates available?

Yes. Whenever needed, the Enroute View Media team provides software and hardware updates to its customers.

Advertising and Campaign Questions

What types of advertising content can be played?

The platform can support common digital advertising formats such as images, videos, and campaign creatives, depending on the hardware and screen configuration.

Can videos be played on the screens?

Yes. Supported screens can play video advertising. Final format requirements depend on the hardware, screen orientation, internet connectivity, and campaign settings.

What is the recommended duration for a video ad or a static image ad?

The recommended duration is 20 seconds for a video ad and 10 seconds for a static image ad. The video default can be changed by the user.

Can QR codes be used in campaigns?

Yes. QR codes can be included in advertising campaigns to drive passengers or viewers to websites, promotions, coupons, app downloads, surveys, or other landing pages.

Can campaigns include interactive content?

Yes. For supported in-vehicle touch screens, interactive content such as trivia, surveys, passenger engagement campaigns, and branded experiences may be possible depending on the project scope.

Can advertising remain visible while passengers interact with trivia or other content?

Yes, this can be designed as part of the user experience. For example, an interactive trivia layout may include dedicated areas for content, questions, branding, and advertising visibility.

Can we run educational trivia or passenger games?

Yes. Enroute can support interactive passenger content such as trivia, educational questions, sponsored quizzes, and engagement experiences on supported touch-screen devices.

Can we run local business advertising?

Yes. The platform is suitable for local advertising campaigns from restaurants, events, tourism companies, retail stores, professional services, entertainment venues, and other local advertisers.

Can operators sell advertising directly?

Yes. Operators can sell advertising directly to local businesses, agencies, brands, and other advertisers. Enroute provides the technology to manage, schedule, and report on those campaigns.

Does Enroute sell the advertising for us?

Enroute is a turnkey technology provider, and operators are generally responsible for their own local advertising sales. However, Enroute can provide tools, templates, reporting features, and guidance to help operators build their advertising revenue pipeline.

Reporting, Measurement, and Attribution

What kind of reports does Enroute provide?

Reports may include campaign playback, screen activity, device status, campaign duration, advertiser activity, and other available metrics depending on the deployment.

What is proof-of-play?

Proof-of-play refers to records showing that an advertisement was scheduled and played on a screen. These reports can help advertisers understand when and where their campaign was displayed.

Can Enroute track impressions?

Enroute can support impression estimates depending on the screen type, campaign setup, location data, passenger detection, and reporting model. Impression methodology should be defined clearly for each deployment.

Are impressions guaranteed?

No. Impression counts in mobility-based DOOH are generally estimates unless supported by specific measurement hardware, passenger interaction, or third-party attribution. Enroute helps operators provide transparent reporting based on available data.

Can Enroute support GPS-based reporting?

Yes. Supported devices with GPS can provide location-based data that may be used for geofencing, campaign reporting, route-based insights, or location-aware advertising.

Can Enroute support third-party attribution?

Yes. Enroute can explore integrations or partnerships with third-party attribution providers for foot traffic, app installs, QR engagement, audience measurement, or other performance reporting needs.

Can Enroute measure passenger engagement?

Yes. Passenger engagement can be measured through interactive features such as QR scans, trivia responses, surveys, coupon claims, app downloads, or other opt-in actions.

Can Enroute support AI-based audience measurement?

Optional audience measurement may be possible depending on hardware, camera availability, local privacy requirements, and project configuration. Any audience measurement should be implemented responsibly and in accordance with applicable laws.

Hardware and Device Questions

Does Enroute provide the screens?

Enroute can assist customers with hardware options through compatible suppliers or work with customer-supplied hardware where appropriate. Hardware availability, specifications, pricing, warranty, and shipping depend on the project.

Can we use our own screens?

In some cases, yes. Customer-supplied screens may be supported if they meet the required technical specifications and can run the necessary software. A compatibility review is recommended before deployment. We cannot guarantee DigiStreamView will work with generic LED taxi toppers, so please contact us before you buy hardware.

What size are the in-vehicle screens?

Enroute offers 10.1-inch and 11-inch in-vehicle screens. Both support auto-start, so the player launches automatically when the device powers on; kiosk mode, which keeps the device locked to the advertising application; and MDM (mobile device management) for remote administration. The final configuration depends on the project, installation environment, and customer requirements.

Do screens require internet access?

Yes, internet access is required for remote updates, reporting, monitoring, and campaign synchronization. However, supported devices may continue playing stored content during temporary internet interruptions.

Do screens need 4G or WiFi?

Screens can be configured with cellular connectivity, WiFi, or both, depending on hardware capability and deployment needs. GPS may also be included depending on the model.

Does each screen need a dedicated SIM card with unlimited data?

It depends on your data usage and the ads you upload, since videos are larger than static images and use more bandwidth. Enroute uses video and image compression to reduce file sizes. The best approach is to monitor usage and adjust; DigiStreamView shows an estimated data usage metric for each device.

Can screens run on Android?

Yes. Many mobility advertising screens run on Android-based hardware. Compatibility depends on the Android version, hardware performance, device permissions, and deployment model.

Can we install our own APK or integrate with other applications?

In some projects, APK installation, API integration, or SDK review may be possible. This depends on the hardware, operating system, permissions, and integration requirements.

Can the tablet's built-in camera be disabled or removed?

Yes. We can customize the in-vehicle tablet hardware and remove the built-in camera. Contact us to discuss your customized option.

Is installation included?

Installation requirements vary by project and country. Some customers use their own installation teams, while others require installation guidance or local support. Enroute can help define installation requirements during the planning stage. Our engineering team can also visit onsite for support and training when needed.

What do pixel pitch sizes like P2.5, P3.3, and P5 mean for taxi top LED displays?

Pixel pitch is the distance in millimeters from the center of one LED pixel to the center of the next. A smaller pitch gives a finer image that looks smooth from closer up. As a rule of thumb, the closest comfortable viewing distance in meters is about 1 x the pitch, and the optimal viewing distance is about 2.5 x the pitch.

Which pixel pitch is recommended for taxi top LED displays?

P2.5 is the most widely used and most recommended option, since it delivers bright, high-resolution video and static images. If you are deciding between P2.5, P3, P3.3, and P5, our team can help.

Is a taxi top LED display better than an LCD taxi top display?

For outdoor taxi tops, generally yes. An LCD taxi top reaches roughly 2,000 nits of brightness, while an LED taxi top can exceed 5,000 nits, and more than 4,000 nits is recommended for screens in direct or indirect sunlight. In hot climates, prolonged sun can cause LCD screens to black out (solar clearing), and in cold climates low temperatures can damage them, so LED is the more robust choice.

Are taxi top LED displays single-sided or double-sided?

Our taxi top LED displays are double-sided, and both sides play the same ad at the same time.

How bright is the taxi top display, and does it adjust between day and night?

An optional integrated light sensor can adjust the display brightness automatically to the surrounding light, from direct sun to evening and shaded locations.

What vehicles can a taxi top LED display be installed on?

Taxi top LED displays can be installed on all vehicle models, including electric vehicles, as long as the vehicle battery provides 12 volts and at least 10 amperes of current. Electric vehicles use significant power, so adding a display may mean more frequent charging.

How is a taxi top LED display powered, and will it drain the vehicle battery?

The display runs on the vehicle battery and has a power switch. A built-in intelligent power monitor senses the battery voltage and turns the display off when the engine is off or the voltage drops below 12 volts, so it does not drain the battery. No second vehicle battery is needed.

How is a taxi top LED display mounted on the roof?

There are two options: a roof rack that comes with the unit, which is the most popular because it does not alter the roof and the unit can be removed easily, or direct attachment to the roof with fastening bolts.

Not sure which screens fit your fleet?

Talk to our team about 10.1-inch and 11-inch in-vehicle screens, taxi top LED displays, or your own hardware.

Schedule a discovery call

Programmatic Advertising Questions

Does Enroute support programmatic advertising?

Yes. Enroute has integrated SSPs (supply-side platforms), so programmatic demand can reach supported screens. Availability depends on the project, available inventory, technical requirements, and partner compatibility.

What is programmatic DOOH?

Programmatic digital out-of-home allows advertisers to buy digital screen inventory through automated advertising platforms, often using targeting, scheduling, and data-driven campaign rules.

Can Enroute connect to SSPs or DSPs?

Enroute has integrated SSPs and can add further SSP, DSP, exchange, and programmatic platform integrations depending on technical scope, inventory volume, market requirements, and partner approval.

Is programmatic demand guaranteed?

No. Programmatic access does not guarantee advertising revenue. Demand depends on market size, screen count, location, advertiser interest, pricing, measurement, and platform partnerships.

Can programmatic advertising help fill unsold inventory?

Potentially, yes. Programmatic channels may help operators monetize available inventory, but they should be considered one part of the revenue strategy, alongside direct sales, agency sales, local advertiser outreach, and sponsorships.

Passenger Engagement and Rewards

Can passengers interact with the screens?

Yes, supported in-vehicle touch screens can allow passengers to interact with trivia, surveys, QR codes, offers, branded content, or other interactive experiences.

Can passengers receive rewards or coupons?

Yes. Operators can run campaigns where passengers scan a QR code, claim a coupon, enter a contest, complete a survey, or interact with a promotion.

Does Enroute track passengers personally?

Enroute does not require personal passenger tracking to operate advertising screens. Any passenger-level engagement should be opt-in and designed with privacy, consent, and local regulations in mind.

Can Enroute support loyalty or rewards programs?

Yes. Loyalty, coupon, rewards, or engagement programs may be supported through custom configuration or integration with third-party platforms.

Business Model and Revenue Questions

How do operators make money with Enroute?

Operators can generate revenue by selling advertising campaigns to local businesses, agencies, brands, tourism organizations, events, and other advertisers. Additional revenue may come from interactive campaigns, sponsorships, programmatic advertising, or premium reporting services.

Does Enroute guarantee advertising revenue?

No. Enroute provides the technology platform, tools, and reporting capabilities, but advertising revenue depends on the operator's market, sales effort, pricing, advertiser demand, and campaign quality.

Can Enroute help us start selling advertising?

Yes. Enroute can provide guidance, sample packages, reporting examples, and best practices to help operators build their advertising sales pipeline.

What kinds of advertisers are a good fit?

Good advertiser categories may include restaurants, hotels, tourism operators, events, retail stores, car dealerships, universities, clinics, real estate companies, nightlife venues, local services, government campaigns, and mobile apps.

Can agencies use Enroute-powered inventory?

Yes. Agencies can use Enroute-powered screens as part of local, regional, or mobility-based DOOH campaigns, depending on operator availability and campaign requirements.

Deployment and Support

How long does it take to launch?

Launch time depends on hardware availability, shipping, installation, branding, software setup, training, and the number of vehicles. A small pilot can often be launched faster than a full fleet rollout.

Can we start with a pilot?

Yes. Many customers start with a small pilot or test unit before expanding to a larger deployment.

Can deployment be done in phases?

Yes. Enroute supports phased rollouts, such as starting with a test unit, then expanding to 50, 100, 300, or more vehicles depending on the business plan.

Does Enroute provide training and support?

Yes. Training can be provided for operators, administrators, advertisers, and support teams depending on the project scope. Enroute provides both software and hardware support.

Is support available in Spanish?

Yes. Spanish-language support can be available for qualified projects and customers.

Is support available internationally?

Yes. Enroute works with international customers. Support structure, response times, and local installation responsibilities should be defined during the project planning stage.

Can Enroute support customers in Latin America?

Yes. Enroute can support customers in Latin America, including taxi, rideshare, fleet, and advertising operators interested in launching digital advertising networks.

Can Enroute ship hardware internationally?

Hardware shipping depends on the supplier, project scope, country, customs, duties, and logistics requirements. Shipping and warranty details should be confirmed during quotation.

Security, Privacy, and Compliance

Is the platform cloud-based?

Yes. Enroute is a cloud-based platform that allows operators to manage advertising content and screens remotely.

Is passenger privacy considered?

Yes. Passenger privacy should be considered in all deployments. Passive advertising does not require personal passenger information. Interactive or rewards-based campaigns should use clear consent and comply with applicable privacy laws.

Are cameras required?

No. Cameras are not required for basic advertising playback. Camera or AI-based audience measurement is optional and depends on hardware, customer needs, privacy requirements, and local regulations.

Can the platform work without collecting personal data?

Yes. Basic campaign scheduling, screen management, and proof-of-play reporting can operate without collecting personal passenger data.

Who owns the advertiser relationships?

In most deployments, the operator owns and manages its local advertiser relationships unless another commercial arrangement is agreed.

Getting Started

What information do you need to prepare a proposal?

Useful information includes:

  • Country and city
  • Number of vehicles or screens
  • Screen type required
  • Whether hardware is needed
  • Connectivity requirements
  • Branding requirements
  • Advertising sales model
  • Deployment timeline
  • Reporting needs
  • Installation plan
  • Support requirements

Can we request a demo?

Yes. Interested operators, agencies, and fleet partners can request a demo of the CMS and available platform features.

Can we get a quote for different quantities?

Yes. Enroute can prepare phased quotations for different rollout sizes, such as a test unit, pilot group, and larger fleet deployment.

What is the best way to start?

The best first step is to schedule a discovery call. During the call, Enroute can review your business model, screen requirements, advertising goals, deployment plan, and technical needs before preparing a proposal.

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