Updated on: November 7th, 2025
This End User License Agreement (“Agreement”) is made and entered into by and between Enroute View Media Inc., a private incorporated company registered under the laws of the Province of Alberta, Canada (“Enroute”), and you (“You” or “Your”), the user of the Enroute View Media Inc. DigiStreamView software (the “Software”).
This Agreement becomes effective when you select the “I Agree” button or continue to use the Software. By doing so you assent to this Agreement. If you do not wish to be bound, do not select “I Agree” and do not use the Software.
Subject to this Agreement, Enroute grants you a limited, non-exclusive, personal, non-transferable, and revocable license to use one copy of the Software per properly licensed hardware device in executable code form, for its customary and intended purposes, at the pricing displayed on Enroute’s platform and website.
Enroute may terminate this Agreement and license at any time, without prior notice, in its sole discretion. This license automatically terminates upon your breach of this Agreement or violation of any applicable law.
You agree not to:
If you select and pay for white-label or digital-signage services, Enroute grants a limited, non-exclusive, non-transferable, revocable right to sublicense the Software to the number/type of third parties specified at purchase. You may not exceed that scope. Sublicensees are subject to this Agreement and you must ensure they receive and accept it.
You may register a user account (“User Account”). You are solely responsible for safeguarding your username/password and for all activity under your User Account. Notify Enroute immediately of any unauthorized access. Enroute may restrict, suspend, disable, or delete User Accounts at any time in its discretion without prior notice.
You may upload or transmit content (text, photos, images, video, audio) (“UGC”). You warrant your UGC does not violate law, this Agreement, or third-party rights. By submitting UGC you grant Enroute a non-exclusive, irrevocable, royalty-free, worldwide, perpetual license to use such UGC for the customary and intended purposes of the Software. You waive moral/publicity/privacy rights in UGC to the extent permitted by law and warrant UGC is accurate and not deceptive.
The Software (including source code, data, structure, and organization) contains valuable trade secrets and IP of Enroute. No ownership rights are conveyed; only the limited license above. All other rights are reserved by Enroute.
All Enroute names, logos, and marks are Enroute’s trademarks. You may not use them to cause confusion, falsely designate origin/sponsorship, in domain names, keyword ads, triggers, or meta tags. All other marks are the property of their owners.
Enroute provides the Software as a service and is not responsible for user-to-user interactions. To the maximum extent permitted by law, Enroute is not liable for content provided by third parties. Links to third-party sites do not imply endorsement.
Fees are payable as listed in the Software or on Enroute’s website. All payments are non-refundable. You authorize recurring charges where applicable and agree to timely payment. Enroute may terminate access for non-payment. Fees are in USD. Do not initiate chargebacks without Enroute’s written approval. Disputes must be raised in writing within thirty (30) days.
The Software uses modules licensed under LGPL v2.1, LGPL v3.0, MIT, and Apache. These are provided WITHOUT WARRANTY, including implied warranties of merchantability or fitness for a particular purpose. See the applicable licenses for details.
This section applies to Enroute-supplied crowd-measurement and related devices and their embedded software/firmware (“Hardware”).
Unless expressly stated in a separate written purchase or subscription agreement, Hardware is provided for your use with the Software and remains the property of Enroute. You will not open, modify, tamper with, or reverse-engineer the Hardware.
Enroute is responsible for providing and installing firmware/security updates required for normal operation. You authorize Enroute to deploy updates remotely (automatically or on demand). Disabling or blocking updates may impair functionality and may void the limited warranty.
Enroute warrants Hardware against defects in materials and workmanship for one (1) year from delivery to you. At Enroute’s option, Enroute will repair or replace defective Hardware or components without charge for parts or labor, provided the Hardware has been properly installed, operated, and maintained per documentation and the defect is not due to accident, misuse, unauthorized modification, neglect, or transit damage.
This warranty does not cover normal wear and tear, consumables, cosmetic damage, damage from installation or use not in accordance with documentation, or loss/corruption of data. The remedies above are your exclusive remedies for Hardware defects.
Risk of loss passes to you upon delivery to the carrier at Enroute’s shipping point. You must insure the Hardware in transit and while in your possession. Title remains with Enroute unless a written purchase agreement states otherwise.
Enroute may designate Hardware models as EOL. Enroute will provide at least six (6) months’ notice and reasonable firmware/security support for deployed devices during the notice period.
You are responsible for reasonable physical security of Hardware. Tampering, unlocking bootloaders, bypassing security, or installing unauthorized firmware is prohibited.
Pricing, subscription terms, renewals, plan tiers, and formal service-level commitments (uptime/credits, response times) are set out in your separate Software Subscription Agreement with Enroute. In case of conflict, the Subscription Agreement governs.
Enroute may schedule maintenance windows (and emergency maintenance) to implement updates or changes. Reasonable advance notice will be provided via the customer portal or email. Scheduled or emergency maintenance is not a breach of this EULA.
Upon expiration or termination of your Subscription Agreement, Enroute will retain your customer data for up to thirty (30) days, after which it may be deleted. If you request within that period, Enroute will provide a commercially reasonable export of your data.
13. Taxes
You will pay all taxes assessed by governmental authorities associated with your use of the Software. Enroute will report as income all amounts it receives from you.
Enroute’s privacy practices are as follows:
Enroute uses information to support you, register your account, provide the Software, communicate about your account/purchases, process payments, tailor the Software, and update you on Enroute offerings.
Enroute uses industry-standard measures (including encryption) to protect personal information. You are responsible for safeguarding your credentials and preventing unauthorized access. Processing may occur in Canada, the United States, or other locations Enroute deems appropriate.
Enroute does not sell or rent your personal information. It may share information with third parties providing services, payment processors, affiliates, or as required by law.
You may cease Enroute’s collection/use of personal information by discontinuing use of the Software.
Update your information promptly through your User Account and protect your credentials.
California residents may request, once per year and at no charge, a list of personal information disclosed for marketing in the prior calendar year and the recipients’ names/addresses. Send written requests with the subject “Privacy” to info@enrouteviewmedia.com.
Enroute responds to compliant notices of alleged infringement under 17 U.S.C. §512 and the Copyright Act of Canada. Notices must include identification of the work, location, contact info, and a sworn statement. Counter-notifications must include user signature, identification of removed material, and consent to jurisdiction. Send notices to info@enrouteviewmedia.com.
This Agreement starts on your first access to the Software and continues until (i) Enroute terminates your access, or (ii) you cease use and terminate your User Account. Enroute may terminate the Software or your access at any time, in its sole discretion, without prior notice.
The Software is provided “AS IS” without warranties of any kind, including title, merchantability, accuracy, fitness for a particular purpose, security, or non-infringement.
To the maximum extent permitted by law, Enroute is not liable for any indirect, special, incidental, consequential, punitive, or exemplary damages, nor for downtime/unavailability. Enroute’s total liability is limited to the amount you paid to use the Software or USD $1,000, whichever is less.
You will indemnify, defend, and hold harmless Enroute, its officers, shareholders, directors, employees, subsidiaries, affiliates, and representatives from all losses (including costs and attorneys’ fees) arising out of (i) your use of the Software or Hardware; (ii) your breach of this Agreement; (iii) your violation of third-party rights; or (iv) your violation of law. Enroute retains the right to control its defense.
Any dispute arising out of or related to this Agreement will be finally resolved by arbitration administered by the Edmonton Chamber of Commerce Arbitration Center.
Seat: Edmonton, Alberta, Canada.
Governing law: Province of Alberta, Canada.
Language: English.
The New York Convention applies.
Class or collective arbitration is prohibited. No class, representative, or private attorney general claims may be asserted in arbitration. Any question about enforceability of this waiver will be decided by a court, not an arbitrator.
Enroute is not responsible for delays or failures due to causes beyond its control (acts of God, war, riots, fire, terrorism, power outages, severe weather, accidents, etc.).
Your representations, warranties, duties, and covenants (including indemnification) survive termination of this Agreement, your User Account, or the Software.
You may not assign this Agreement. Enroute may assign its rights or duties, including in connection with a sale of Enroute or the Software.
No waiver is effective unless in writing and signed by the party to be charged. This Agreement is the entire agreement between the parties and supersedes all prior agreements or representations.
Enroute View Media Inc.
Email: support@enrouteviewmedia.com
Location: Edmonton, Alberta, Canada